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Terms of Service

Last updated: October 7, 2026

1. The agreement

These Terms are an agreement between you and Layerbeat (“Layerbeat”, “we”, “us”) for the use of our virtual private servers (“VPS” or “servers”), console, API, documentation and related services (the “Service”). By creating an account or using the Service you accept these Terms and our Privacy Policy. If you accept for a company or other organization, you confirm that you may bind it, and “you” means that organization.

You must be at least 18 years old and able to enter a binding contract. You may not use the Service if the law or sanctions that apply to you or to us prohibit it.

2. Accounts and workspaces

  • Give us a working email address and keep it current. We use it for security and billing messages. Some features, such as payments and referral rewards, require a verified email.
  • You are responsible for everything done with your account, sessions and API keys. Keep your password, keys and console links secret and tell us promptly at [email protected] if you suspect misuse.
  • Servers belong to a workspace. Workspace owners and admins decide who are members and what role each has. Members can see and manage the workspace’s servers according to their role. Workspace owners are responsible for the people they invite.
  • One person, one account. Do not create accounts to get around limits, suspensions or promotional rules.

3. API keys and AI agents

The Service is designed to be used by software, including AI agents. Anything done with an API key you created, or by an agent or tool acting with your credentials, is treated as done by you. That includes purchases, renewals, deletions and changes to firewalls. Purchases made with an API key are charged to the person who created the key.

Give each key only the permissions it needs, set limits where we offer them, and revoke keys you no longer use. We are not responsible for actions an agent takes with valid credentials, including mistaken purchases or deletions. Deleting a server is permanent.

4. Credit and payments

  • Prepaid credit. You pay for servers from prepaid credit in your personal account. Credit is held in the currency you topped up in: USD (funded with USDC or other methods we offer) or IDR (funded with QRIS or bank transfer through Doit). The two balances are separate. We never convert one into the other, and each purchase is paid from one balance.
  • Credit is not money on deposit. It is a prepayment for the Service, earns no interest, cannot be transferred to another account and cannot be withdrawn as cash except where these Terms or the law say otherwise. Credit does not expire while your account is open.
  • Prices. Prices are shown before you buy and include the full term you choose. The price in your quote is the price you pay. Prices for new purchases and renewals can change; a change never affects a term you have already paid for. Promotional prices apply only as described in the offer. Prices include applicable taxes unless checkout shows otherwise.
  • Holds. When you order a server, we hold the price from your credit. If the server is created, the hold becomes a charge. If the order definitively fails, the hold is released to your credit. If we cannot yet tell whether a server was created, the hold stays in place until we find out, and is then charged or released.
  • USDC payments. Send exactly the amount, token and network shown in the payment instructions, before they expire. Blockchain transfers cannot be reversed. Credit is added only after the transfer is final on the chain. We are not responsible for funds sent to the wrong address or network, in the wrong token, after the instructions expired, or for network fees.
  • IDR payments (QRIS and bank transfer) are processed by Doit under its terms. The amount in IDR is fixed when you start checkout. If a payment is later reversed, refunded or charged back, we remove the matching credit, and if it has already been spent we may suspend the account until it is settled.
  • Mistakes. If we credit or charge you in error, we may correct it. We will show the correction in your billing history.

5. Servers, terms and renewal

  • What you get. Each plan has the CPU, memory, storage, monthly traffic allowance and bandwidth shown when you buy it, in the region you choose, for a prepaid term of 1, 3 or 12 months (or other terms we offer).
  • Availability. Plans, images and regions may be temporarily unavailable or out of stock. An order that cannot be fulfilled is released to your credit.
  • Traffic. We never bill you for traffic after the fact. If a server uses up its monthly allowance, its bandwidth may be reduced or its outbound traffic paused until the allowance resets.
  • Renewal. Servers do not renew automatically unless the person who bought the server turns on automatic renewal. Automatic renewal attempts begin two days before expiry and use that person’s credit, in their saved currency, at the price and within the limit they agreed to, only if they still have access and enough credit. An unfunded attempt charges nothing; later attempts may run during the eight-day renewal grace period while renewal is available. They can turn it off before the renewal is submitted. Anyone with permission can also renew manually; manual renewal charges the person who renews.
  • Expiry. We send reminders before and after a server’s recorded expiry. If it is not renewed, access may be suspended. Layerbeat’s renewal grace period ends eight days after expiry; an unpaid VPS is then deleted from Layerbeat and its management and renewal service ends. A renewal already submitted and awaiting confirmation must be reviewed before this removal. We keep the deleted-server record in your history and send a notice after the Layerbeat service is closed. This policy does not trigger physical infrastructure deletion or confirm erasure of server data; the infrastructure’s expiry and repossession lifecycle applies separately. Keep your own backups.
  • Your responsibility. You administer your server: the operating system, software, updates, security configuration and backups. The first-boot setup we apply is a starting point, not a guarantee of security.

6. Refunds

  • A server term is paid in advance and is not refunded if you delete the server or stop using it before the term ends.
  • Holds for orders that fail are released to your credit automatically (section 4).
  • If the Service is unavailable for a long period because of our fault, or where the law requires a refund, we will credit or refund you as appropriate. Requests go to [email protected].
  • Nothing in these Terms limits refund rights you have under consumer protection law that cannot be waived.

7. Referrals and partners

If you take part in our referral or partner program, its rules shown in the console apply in addition to these Terms. In summary: rewards are a percentage of eligible purchases by people you refer, during a limited period, and stay pending before they become available. Customer rewards are credit and cannot be withdrawn. Partner cash payouts require approval and a minimum balance. We may withhold or reverse rewards that come from self-referral, fraud, refunds, chargebacks or a breach of these Terms, and we may change or end the program for future rewards.

8. Acceptable use

You may not use the Service, or let anyone use your servers, to:

  • break the law, or infringe anyone’s intellectual property, privacy or other rights;
  • send spam or unsolicited bulk messages, or host phishing or fraudulent sites;
  • distribute malware, run botnets or command-and-control servers;
  • attack, scan or probe systems you are not authorized to test, including denial-of-service attacks;
  • host or distribute child sexual abuse material, or content that promotes terrorism or violence against people;
  • run open proxies or relays that are used for abuse;
  • mine cryptocurrency;
  • evade sanctions or export controls;
  • interfere with the Service, other customers or our providers, or try to get around rate limits, quotas, isolation or billing;
  • resell the Service as a whole, unless we agree in writing.

Running AI agents, bots, crawlers and automation is allowed when it respects these rules and the terms of the sites and services they use. Report abuse to [email protected].

9. Your data and backups

You own the content on your servers. You give us only the rights we need to host and operate it for you. We do not access it except to provide the Service, investigate abuse or security incidents, or comply with the law. We do not back up your servers. Keep your own copies of anything important. Our handling of personal data is described in the Privacy Policy.

If you send us feedback or ideas, we may use them without obligation to you.

10. Availability and changes

We work to keep the Service available, but we do not offer an uptime guarantee or service level agreement unless we agree one in writing. Servers run on third-party infrastructure and may be affected by maintenance, outages and events outside our control. We may change, add or remove features. If we stop offering a plan or region you are using, we will give you reasonable notice and let you finish the term you paid for or receive credit for the unused part. We may change these Terms; for significant changes we will tell you in advance by email or in the console. Continuing to use the Service after the change takes effect means you accept it.

11. Suspension and termination

  • You can stop using the Service at any time and ask us to close your account. Unused credit is not refunded except as described in section 6.
  • We may suspend or limit a server or account immediately when needed to stop abuse, an attack, a security risk, unpaid amounts or a legal violation, or to comply with a legal order. Where we can, we will tell you why and give you a chance to fix the problem first.
  • We may terminate your account for serious or repeated breaches of these Terms. If we terminate without cause, we will give you 30 days’ notice and credit the unused part of paid terms.
  • Sections that by their nature should survive termination, such as payment obligations, disclaimers, limitation of liability and indemnity, survive.

12. Disclaimer

Except as expressly stated in these Terms and to the extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that data will not be lost.

13. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill. Our total liability for all claims relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law, such as for fraud, or death or personal injury caused by negligence.

14. Indemnity

You will defend and compensate us against claims by third parties, and the related losses and reasonable costs, arising from the content on your servers, your or your agents’ use of the Service, or your breach of these Terms or the law.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Indonesia. Before starting formal proceedings, contact us so that we can try to resolve the dispute informally within 30 days. Disputes that cannot be resolved this way go to the competent district court in Indonesia. If you are a consumer, you keep any rights to bring claims in the courts of your home country that the law gives you.

16. General

These Terms, together with the Privacy Policy and any order or program rules shown in the console, are the whole agreement about the Service. If any part is unenforceable, the rest stays in effect. If we do not enforce a right, we have not waived it. You may not transfer these Terms without our consent; we may transfer them to a successor of our business. Neither party is liable for delays caused by events beyond its reasonable control. These Terms may also be published in Bahasa Indonesia. Both versions are binding; if they differ, the Bahasa Indonesia version prevails to the extent Indonesian law requires.

Contact: [email protected].